********************************************************************** * * Copyright(c) 2009, Intel Corporation. All rights reserved. * Intel(R) Active Management Technology (Intel(R) AMT) User * Notification Service (UNS) * ********************************************************************** ********************************************************************** * 1. Overview ********************************************************************** Intel(R) Active Management Technology (Intel(R) AMT) 4.2 is able to write user notifications to the local host Windows* OS Event Viewer for the purpose of notifying end users of predefined events, such as when critical System Defense policies are applied by the Intel(R) Management Engine firmware. The UNS also provides NAC (via a plugin) and NAP functionality. To enable NAP, see the installation Note below. The User Notification Service (UNS) is a Windows* service installed on the host on a platform that has Intel(R) AMT Release 2.5 or greater. The UNS registers with the Intel(R) AMT device to receive a set of alerts. When UNS receives an alert it logs the alert in the Windows "Application" event log. To view the alerts, right-click on My Computer, select Manage/System Tools/Event Viewer/ Application. The Event Source will be "Intel(R) AMT". The following table shows the Category Event ID and Event Description for all of the defined alerts. Category Event ID User Message - ----------------- -------- --------------------------------------------------------------------------- 1 System Defense 1001 Security policy invoked. Some or all network traffic (TX) was stopped. 2 System Defense 1002 Security policy invoked. TX Network connectivity was reduced. 3 System Defense 1003 Security policy invoked. Some or all network traffic (RX) was stopped. 4 System Defense 1004 Security policy invoked. RX Network connectivity was reduced. 5 Remote Diagnostics 1201 A remote Serial Over LAN session was established. 6 Remote Diagnostics 1202 Remote Serial Over LAN session finished. User control was restored. 7 Remote Diagnostics 1203 A remote IDE-Redirection session was established. 8 Remote Diagnostics 1204 Remote IDE-Redirection session finished. User control was restored. 9 WLAN 1102 WLAN Profile insufficient for management session over WLAN interface. 10 WLAN 1104 Management session was established over WLAN interface. 11 WLAN 1103 Security parameters insufficient for management session over WLAN interface. 12 WLAN 1105 Management session over WLAN interface has finished. ********************************************************************** * 2. System Requirements ********************************************************************** The UNS is supported on the following operating systems: - Windows* XP SP2 (32 and 64 bit) - Windows Vista* (32 and 64 bit) - Windows* 7 (32 and 64 bit) ********************************************************************** * 3. Installation ********************************************************************** UNS.exe is found in the \LMS_SOL directory. To install the UNS, run setup.exe and note the following installation circumstances: 1) TLS: If Intel(R) AMT is configured to work with TLS then any application that wants to communicate with the Intel(R) AMT PC must be able to verify the server certificate that Intel(R) AMT sends. To do that, the root certificate (which signed the Intel(R) AMT certificate) must be installed (by the IT administrator) in Windows's* trusted root certificate store. Being a service, the UNS runs in the system context (not as a user process), and as such does not see the same certificate store the user account sees. For the UNS to have access to the root certificate, it must be installed using the "mmc" tool, as is specified in step 4 in: http://support.microsoft.com/kb/901183/ 2) Mutual Authentication TLS: If Intel(R) AMT is configured to use mutual authentication TLS for local (this can be set separately for remote and local), then when local applications try to connect, Intel(R) AMT will require from them a client certificate for verification. This client certificate must be installed in Windows's personal certificate store. Again, as was the case with the server certificate, the UNS being a service means that the IT administrator must install the client certificate using steps 1-3 of the above link. Furthermore the UNS can be told which client certificate in the store to actually use, which can be done with the following command line argument: "-cert ". (Services can receive arguments either on the command line (using the "sc" command) or in the graphical service controller window.) 3) HTTP Credentials: Regardless of the TLS situation, the UNS uses SOAP calls to Intel(R) AMT and may require credentials. The UNS calls two SOAP services in Intel(R) AMT: User Notification and Endpoint Access Control. These two realms might have different access privileges (that is, different users can be part of these realms). By default there is no need for credentials to access the above two realms for the UNS to work. However, the administrator can decide to block this anonymous access and mandate credentials for one or both of the above realms. This can be done using the SetRealmAuthOptions SOAP command in the Security Administration interface. If credentials are needed for these realms, they need to be passed to the UNS as arguments: "-unsUser -unsPass " for the User Notification realm, and "-eacUser -eacPass " for the Endpoint Access Control realm. Arguments used to start a service can be read at the process table of the OS. A property of the above arguments is that the UNS saves them for the next time it is run and then stops. This means that the UNS should be started once with the credentials as arguments, and then restarted without the credentials -- which will still be used (as long as Intel(R) AMT is configured to require them). This allows the administrator to run the UNS without the credentials showing in the process table as the UNS process's arguments. If clearing the configured credential information is desired, the "-clear" parameter should be used. When starting the UNS with this argument, all the credentials data will be deleted. The UNS must then be restarted without arguments. Note: Enabling NAP is currently a manual process. To enable NAP, ensure that the UNS is not running, then run the following command: "UNS.exe RegisterNap". Restart the UNS. To disable the NAP access, ensure that the UNS is not running, then run: "UNS.exe UnregisterNap" ********************************************************************** * 4. Uninstall procedure ********************************************************************** Click Start > Control Panel, double-click Add or Remove Programs. Select Intel(R) Active Management Technology and click Remove. Note that this will also remove the Intel(R) Management and Security Status application, the LMS and the SOL driver. ****************************************************************************** *INTEL SOFTWARE LICENSE AGREEMENT (OEM / IHV / ISV Distribution & Single User) ****************************************************************************** IMPORTANT - READ BEFORE COPYING, INSTALLING OR USING. 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